Call Center Agent & Staff Jobs 2023 In Lahore
Call Center Agent & Staff Jobs 2023 In Lahore
Latest Call Center Call Center Posts Lahore 2023 On September 8, 2023, the daily Nawaiwaqt Newspaper published a call center jobs announcement inviting applications for the open positions of call center worker and call center agent in Lahore, Punjab, Pakistan. People with intermediate or higher education levels may apply.
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OriginalSource: https://www.nawaiwaqt.com.pk/E-Paper/lahore/2023-09-08/page-5
The main point of contact for customers is through call centers, which answer questions, deal with problems, and provide support via phone calls, emails, chats, and social media. They can be divided into two categories: inbound, which concentrates on taking calls, and outbound, where agents place calls.
There are many different roles in call centers. Customers' questions and problems are handled by customer service representatives (CSRs). Outbound calls are handled by sales representatives in order to sell goods or services. Specialists in technical support address technical problems. Operations are overseen by managers and supervisors, who also ensure team performance. Workforce Management Specialists optimize staffing while Quality Assurance Analysts uphold service quality. The call center ecosystem benefits from the work of data analysts, training and development specialists, and many more jobs.
Essential traits for successful call center employees are strong communication, problem-solving skills,
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